FundMatch Claims Coordinator

Apply Now! Please send resumes to Deputy Director, Renata Dalton at renata@wusata.org.

Details: The Western United States Agricultural Trade Association's (WUSATA) mission is to increase the international growth of Western agribusiness by providing financial support, export readiness, and business development services to companies located in the thirteen Western United States, Guam, and the Commonwealth of the Northern Mariana Islands. We achieve organizational excellence through efficient and effective people, systems, and processes.

Purpose of Position: To review and process all WUSATA FundMatch expense claims for reimbursement, provide excellent customer service to cross-functional team members and program participants through the claims process. This position may also provide other administrative support for various areas of the organization.

Responsibilities:

Claims

• Review and determine eligibility of FundMatch claims for reimbursement that are submitted by FundMatch participants.
• Follow claims process timelines and proactively discuss any issues with the FundMatch Sr., Claims Coordinator
• Manage, track and update CRM in Backoffice system and SharePoint
• Work with the FundMatch Sr., Claims Coordinator, to communicate and resolve issues with participating companies including ineligible claims, missing documentation, etc.
• Proactively report any suspicion of fraud to FundMatch Sr., Claims Coordinator and FundMatch Manager
• Process the claim in accordance with the Market Access Program (MAP), Regional Agricultural Promotion Program (RAPP), federal travel regulations, FundMatch Guide, and any other applicable internal policies
• Manage record keeping of claims documentation per mandatory record retention requirements

Quality & Culture

• Ensure program quality and consistency
• Promote trust, service, integrity, excellence, and accountability
• Support an inclusive, equitable, and diverse workplace

Specific Job Knowledge, Skill, and Ability

• The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he, she or they can perform the essential functions of the job, with or without reasonable accommodation.
• Ability to learn, interpret, and apply Market Access Program (MAP), Regional Agricultural Promotion Program (RAPP), and other federal and state rules and regulations as related to the responsibilities of the position
• Detail oriented - the data integrity is very important in this role and all of the documentation that goes with it
• Requires the ability to communicate effectively both orally and in writing with team, members and company participants
• Ability to compose and present comprehensive reports and presentations to the public
• Requires excellent organizational skills and attention to detail
• Highly proficient with Microsoft Office Suite and other Cloud based systems
• Requires excellent organizational skills and attention to detail
• Detailed and quality oriented
• Ability to research and work within several computer applications simultaneously
• Ability to routinely and independently exercise sound judgment in decision-making
• Ability to travel overnight domestically up to 10%

Minimum Qualifications:

• Associate’s degree in business, accounting or another related field
• 3-5 years' experience in claims processing, A/P, A/R, or another related field
• Excellent organization skills
• Outstanding attention to detail
• Strong analytical skills
• Excellent communications skills; oral, verbal, and written
• Strong customer service skills
• Proven ability to track, monitor and report on a variety of project and third-party activities
• Proficient in Microsoft Office Suite

Benefits:

• Employer-paid medical, dental, short-term disability, long-term disability, and life insurance coverage for employees.
• Family benefits are included at a cost to the employee.
• Flexible Spending Account
• Participation in a 401k plan with employer match 100% up to 6%
• 12 Paid Holidays
• Paid Time Off Plan
• Sick Paid Time Off Plan
• Flexible and Remote Work Schedule
• Recognition Program

WUSATA is an equal-opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.